Contracts we have readAmerican Home Shield4.2Jul 2024 contract · BBB B
Contracts we have readCinch Home Services4.2May 2025 contract · BBB A+
Contracts we have readChoice Home Warranty4.0Dec 2025 contract · BBB B
Contracts we have readOld Republic Home Protection4.0Jan 2025 contract · BBB A+
Contracts we have read2-10 Home Buyers Warranty4.0Jan 2025 contract · BBB A
Contracts we have readHome Warranty of America4.02022 contract · BBB not found
Contracts we have readAFC Home Warranty3.9Gold sample contract · BBB B
Contracts we have readAmerica's Preferred Home Warranty3.7Terms read · BBB A+
Contracts we have readLiberty Home Guard3.1Nov 2025 contract · BBB D+
Contracts we have readSelect Home Warranty3.0Terms read · BBB B-

What Is a Home Warranty? What It Covers, What It Does Not, and What It Costs

Last updated: October 20, 2026

Quick answer: What is a home warranty? It is a paid service contract. When a covered system or appliance breaks from normal wear, the company sends a contractor and pays for the repair or replacement, up to the limits in your contract, and you pay a service fee for each visit. It is not homeowners insurance, and it does not cover every breakdown.
  • Typical price: $350 to $900 a year in public cost ranges, plus $100 to $150 per service call.
  • Best for: older homes with aging systems and buyers who want budget certainty.
  • Biggest risk: a claim denied for a pre-existing condition, poor maintenance or a coverage cap.

If you have just bought a house, or a real estate agent offered you a plan, this guide explains what a home warranty is, how it works, what it covers, what it does not, and what it really costs. We keep it plain and we link to the contract details that matter. The Federal Trade Commission describes it the same way: a service contract you pay extra for, usually covering repair or replacement of items such as appliances and air conditioning for a set period.

Below, we walk through each step of what a home warranty is and how it works, then show how to decide whether one is worth buying for your home.

Watch the 4 minute beginner video version of this guide.

What Is a Home Warranty?

A home warranty is an agreement between you and a company. You pay a yearly price, often split into monthly payments. In return, the company arranges and pays for the repair or replacement of covered items when they stop working because of normal use and age.

Two points confuse beginners who ask what is a home warranty. First, the word “warranty” suggests something built into the purchase, like a builder warranty on a new home or a manufacturer warranty on a new refrigerator. Those come with the product. A home warranty is a separate product you buy. Second, it covers only what your contract lists. Two plans with similar names can cover very different things, so the contract is the product.

How a Home Warranty Works Step by Step

Every company words it differently, but what a home warranty does in practice follows the same path:

  1. Buy a plan. You choose a plan, pay the price, and receive a contract. Many contracts have a short waiting period before you can file a claim.
  2. Something breaks. Your dishwasher, water heater or air conditioner stops working.
  3. You file a claim. You call or use the online portal, describe the problem and pay the service fee for the visit.
  4. A contractor visits. The company sends a technician from its network. You usually cannot pick your own.
  5. The company decides. The technician diagnoses the problem and the company approves a repair, offers a replacement, or denies the claim under the contract terms.
  6. You wait for the work. Delays happen, so ask about response times before you buy.

The service fee is separate from the plan price. We show how the two add up in our home warranty cost calculator, which works out your real yearly cost and how many covered claims you need to break even.

What a Home Warranty Covers

Plans are usually sold in two groups, and many companies sell a combined plan:

  • System plans: heating and cooling, plumbing, electrical, water heater, ductwork.
  • Appliance plans: refrigerator, oven and range, dishwasher, washer and dryer, garbage disposal.
  • Optional add-ons: items such as roof leak repair, well pump, septic, pool equipment. On the American Home Shield Texas price sheet, add-ons run from $15 to $800 depending on the item.

“Covered” never means “everything about that item.” Most contracts cover parts that fail from wear and tear, set a limit per item or per year, and require the item to have been maintained. Our guides show how this works for specific items. See water heater replacement, where repair usually comes before replacement, and well pump coverage, where a per-item cap changes the math.

Covered Does Not Mean Paid in Full

Three limits catch buyers off guard: a dollar cap on a single repair, a shorter limit for certain items, and the company choosing repair instead of replacement. Check all three before you sign.

What a Home Warranty Does Not Cover

Exclusions decide most disputes. Contracts commonly exclude:

  • Pre-existing conditions: problems that existed before coverage started. Read the exact wording in our pre-existing condition guide.
  • Poor maintenance: a failure the company blames on missing upkeep.
  • Improper installation or code violations: work that was not done correctly or to code.
  • Cosmetic damage: scratches, dents and finish problems.
  • Items not on your plan: a plan without the add-on will not pay for that item.
  • Events: damage from storms, fire or flooding is a homeowners insurance matter.

If you want to see these clauses in your own contract, paste the wording into our Contract Decoder. It flags exclusions, caps and fees before you file.

Home Warranty vs Homeowners Insurance

This is the most common mix-up. Insurance protects against sudden damage. A warranty covers wear and breakdown. Most homeowners need insurance, and some also choose a warranty.

Home warrantyHomeowners insuranceManufacturer warranty
Fire, theft or storm damage✗✓✗
Breakdown from normal wear✓ if listed✗✗ (defects only)
Fee or deductible per claim✓ service fee✓ deductible✗ usually
Bought separately✓✓✗ (comes with product)

For the full comparison, including which route fits a given problem, use our interactive house map.

How Much Does a Home Warranty Cost?

Public numbers vary by state, home size and plan. A Cinch cost article cites ConsumerAffairs figures of $350 to $900 a year, or $30 to $90 a month, with an average of $67 a month. Use that as a wide range, not a quote.

One documented example is the American Home Shield Texas pricing sheet for real estate plans: single-family, one year, ShieldEssential $475, ShieldPlus $640 and ShieldComplete $835, each with a $100 service fee. It does not describe other states. Our full cost breakdown lists the sources and what each company publishes.

Remember that every claim adds a service fee. A plan with a low yearly price can cost more if you file several claims.

Is a Home Warranty Worth It?

Now that you know what a home warranty is, the answer depends on the age of your systems, your repair savings, and how much you value predictable costs. The plan pays off when you have repeated covered failures of expensive items, such as heating and cooling. It tends to lose when nothing breaks, or when the repair is excluded or capped.

Who Should Consider One

  • Buyers of an older home with systems of unknown age.
  • Owners without savings set aside for a large repair.
  • Sellers who want to give buyers extra peace of mind during a sale.
  • Owners who prefer one phone number for service over finding contractors.

Who Can Probably Skip It

  • Owners of new homes still covered by builder and manufacturer warranties.
  • Owners with a repair fund and the time to find their own contractors.
  • Anyone whose most expensive worry, such as a roof, is not covered by the plan.

For a deeper look, read Are Home Warranties Worth It, which includes a break-even tool.

Do You Need a Home Warranty When Buying a House?

No law requires one. Lenders typically require homeowners insurance, not a warranty. If a lender or agent says a warranty is required, ask for it in writing. In a sale, a plan is often offered as an optional extra, sometimes paid by the seller. A free or discounted plan can be useful, but read it like any contract: look at what is covered, the fee per claim, the limits and the term.

Our home warranty checklist for homebuyers lists what to ask before closing.

How to Choose a Plan

Once you understand what a home warranty is, the FTC suggests four checks, and we add one:

  1. Compare total cost, not only the monthly price. Include service fees, add-ons and deductibles.
  2. Check limits. Look for reimbursement caps, excluded items and cancellation rules.
  3. Ask about claims. Slow or difficult claims reduce the value of coverage.
  4. Check reputation. Search the company name with “complaint” and look at BBB records.
  5. Read the contract before you pay, and keep a copy.

To save time, see our ranking of the best home warranty companies and how we rate them. For single companies, read our reviews of American Home Shield and Cinch.

If Your Claim Is Denied

A denial is not always final. Ask for the reason in writing and for the exact clause. Then compare it with your contract, document the failure, and appeal. Our guide on what to do after a denied claim shows the steps, and the claim denial letter generator builds a polite appeal letter you can edit and print. The FTC also says you can report problems at ReportFraud.ftc.gov.

How to Cancel a Home Warranty

Cancellation rules vary: some contracts allow a refund within a set window and charge a fee after it. Check yours before you pay, and see our guide on how to cancel a home warranty for refund windows and fees by company.

What Is a Home Warranty? Your Questions Answered

What is a home warranty in simple words? It is a paid contract that covers repair or replacement of listed home systems and appliances when they wear out, minus a fee per visit.

What is a home warranty covering, exactly? Usually heating and cooling, plumbing, electrical, the water heater and major appliances, depending on your plan and add-ons.

What is a home warranty for a buyer in real estate? It is a plan the buyer purchases, or the seller offers, at the time of sale. It starts after closing and follows the same contract rules.

Is a home warranty the same as insurance? No. Insurance covers sudden damage such as fire or theft. A warranty covers breakdown from normal wear.

Can I choose my own contractor? Usually not. Most plans send a technician from the company network.

Does it cover things that were already broken? Generally no. Pre-existing conditions are a common reason for denial.

Do I have to have one? No. It is optional.

Is the monthly price the real price? No. Add service fees and any add-ons for the true yearly cost.

The Bottom Line

So, what is a home warranty in the end? It is a trade: you pay a known amount to reduce the risk of an unknown repair bill. It works best for older homes and for owners who value predictable costs. It works worst when you expect it to cover everything. Before you buy, do three things: calculate your real yearly cost, read the exclusions, and check the company record. Start with the cost calculator and the Contract Decoder.

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